Terms & Conditions

Welcome to Strataven. By accessing and using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before using our site.

1. Website Owner, Offering, and Binding of Terms

This website is operated by Strataven. Throughout the site, the terms “we”, “us” and “our” refer to Strataven. Strataven offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

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2. Who Can Use Our Website; Account Requirements

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products or services for any illegal or unauthorized purpose.

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3. Key Commercial Terms Offered to Customers

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products or services are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

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4. Return and Refund Policy

For details on our return and refund policy, please refer to our [Return and Refund Policy] page.

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5. Retention of Right to Change Offering

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, suspension, or discontinuance of the Service.

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6. Warranties & Responsibility for Services and Products

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

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7. Ownership of Intellectual Property, Copyrights, and Logos

All content included on this site, such as text, graphics, logos, images, and software, is the property of Strataven or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Strataven.

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8. Right to Suspend or Cancel User Account

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

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9. Indemnification

You agree to indemnify, defend, and hold harmless Strataven and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference.

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10. Limitation of Liability

In no case shall Strataven, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

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11. Right to Change and Modify Terms

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.

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12. Promotional Emails and Content

You agree to receive from time to time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with. If you don't want to receive such promotional materials or notices – please notify us at any time.

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13. Preference of Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom

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14. Customer Support Details & Contact Information

Questions about the Terms and Conditions should be sent to us at admin@strataven.co.uk